![]() – We are unable to offer refunds for consumable products like energy bars, food or supplements, safety equipment or under garments. – We are unable to accept returns for special order items such as bikes that have been ordered specifically for you. – We are unable to accept the items where the packaging has been damaged, in the case of clothing we cannot accept returns for items that have been worn. These items must be returned in the undamaged original packaging. ![]() ![]() – We offer a 30 day returns period for items purchased that you ordered incorrectly or have changed your mind. It is your responsibility to return items in a secure and safe manner, please ensure that the postage delivery covers the insurance value of the items as we will not be held responsible for lost items being returned to us. If you need to return an item we will happily exchange or refund you the money back using the original payment method. We check all orders sent out thoroughly but we are only human at the end of the day and occasionally we can make mistakes. Returned shipping costs are not refundable. We accept returns and exchanges within 30 days of the original purchase date with proof of purchase, please contact us to arrange for a returns number. We offer a no-hassle returns policy and will happily accept items returned back to us in their original undamaged packaging in a resalable condition for a full refund. Please read through our returns policy thoroughly before contacting us or returning goods.
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